Make sure your card has sufficient funds and supports online payments. If the problem persists, contact your bank or our support team.
The fiscal receipt is sent to your email after successful payment along with the ticket. If needed, we can resend it — just contact support.
Yes, you can pay with a bank card issued outside Kazakhstan if it supports international online payments (Visa, Mastercard). Make sure online payments are enabled and there are no restrictions for transactions in KZT.