You can write to us via the feedback form on the website or call our support line: +7 771 001 32 32.
You can write to us, and we will forward your inquiry to the organizer. Direct organizer contacts may not always be available.
Contact the entrance staff. If the issue is not resolved, immediately reach out to our support team.
Contact our support — we will check the refund status and, if needed, contact the payment system on your behalf.